Shipping & Delivery

Delivery Times

Item sourced from local merchant: 3-7 working days

Item sourced from overseas merchant: 7-20 working days

The delivery lead time of a product will show in each of the product page itself.


Shipping Fees

Standard Shipping – SGD 5.00, for those Sellers who do not offer free shipping for their items.

Free Shipping – Please note that for those Sellers who are offer free shipping for their items.

 (You can see the delivery fee for each product on the check-out page.)


No-Delivery Zones

Due to restrictions and limitation, we are sorry that we are not able to make deliveries to the following areas in Singapore:

  • Jurong Island
  • Tuas Link
  • Changi Cargo
  • Country Clubs
  • Army Camps
  • Seletar Aerospace
  • Off-shore Islands such as Pulau Ubin
  • Turf Club Avenue
  • Sentosa
  • Singapore Prison Quarters
  • Airbase sites
  • SATS Inflight Catering Centre 1
  • ST Kinetics
  • Shipyards
  • Hospitals
  • Powergrid
  • Airport Boulevard, and all airport areas including areas within Changi Airport and Seletar Airport


International shipments

International shipment is currently NOT available.


How will my shipping fee be charged if I place an order with items from multiple sellers?

IBAS charges shipping fee based on your selected product(s) from each seller. If you have ordered from multiple sellers in one order, your shipping fee will be based on the selected shipping option of each seller. The total shipping fee charged at checkout will be the sum of individual shipping fees from each seller. Your total applicable shipping fee will be indicated in your cart during checkout.


If I ordered multiple items, will I receive them in one parcel?

If you ordered all the items from the same seller and you will receive it with one parcel. If you still find some items missing in your parcel, please Contact Us and we will investigate the matter for you.If you ordered from multiple sellers in one order, you will receive your order in separate parcels from each seller.

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